DIRECTV Reviews

DIRECTV has an overall rating of 4.5 based on 29 reviews. Customer feedback on DIRECTV is mixed: DIRECTV reviewers highlight positive aspects like variety of channels, reliable service, user-friendly interface, competitive pricing, which strongly appeal to families and sports enthusiasts. However, DIRECTV is often criticized for its high monthly fees, occasional service outages, limited local channels, complex cancellation process.

4.5/5.0

29 reviews

5 Stars

22

4 Stars

0

3 Stars

1

2 Stars

4

1 Star

0

All DIRECTV Reviews (29)
iris_Barnett90
May 21, 2026
"Works good for me tbh"
I’ve been using the DIRECTV streaming app for a few weeks now and it’s been solid. Channels pop up quick, the picture is nice and clear, and it hasn’t been freezing on me like my old app used to. So far, no real complaints, I’m happy with it.
Melvin-bagley
May 12, 2026
"Finally got my local channels"
I switched over mostly because I was tired of messing around with antennas just to get my local channels 😅 DIRECTV had all of them in my area, even the smaller station I was worried about. Setup went smoothly, it just works. Happy with it so far
carla1988
May 12, 2026
"Price went up, but it still works"
I noticed the price went up, which is a bit frustrating. The service still works fine and I haven’t had any major issues, but if it keeps getting more expensive without adding much value, I might start looking at other options.
HOWARD
May 08, 2026
"Billing has been a headache"
The service itself is okay, but the billing has been a mess. I’ve had extra charges show up on my bill twice now, and both times I had to call in and spend time getting it fixed. They did adjust it eventually, but it took way longer than it should have. I’m just annoyed because I shouldn’t have to do extra work every month checking my bill and chasing down mistakes.
norma1972
April 26, 2026
"Install went way better than I expected"
I had directv installed yesterday, it was a lot easier than I thought it would be. The tech showed up during the window, called before he got there, and was really easy to deal with when I explained where I wanted the boxes set up.
He walked me through the remote and the app without making it feel like some long lesson, which you definitely appreciate when you just want everything working. He even cleaned up the little mess from drilling, and everything was good to go before he left. No complaints at all, just a smooth install
LAYTON
April 22, 2026
"DIRECTV has been hassle-free"
I’ve had DIRECTV for a while now, the box and remote have been totally solid. From the way people talk about TV service, I kind of assumed there’d be random glitches or annoying issues, but that hasn’t really been the case for me. The picture stays clear, the remote works like it should, and I barely have to think about it, which is exactly what I wanted.
hello_william582
April 18, 2026
"I’ve been using DIRECTV for a bit…"
I’ve been using DIRECTV for a bit now it’s been worth it for us. We get the channels we actually watch, including sports, and the bill feels fair compared to what I was paying before. Setup wasn’t hard at all, and the app works fine most days. It’s not perfect or anything, but for the price I’m defintely happy with it...
richardriebel8601
April 09, 2026
"Better than I expected"
I wasn’t sure what to expect, but the channels look really sharp and the sound is nice and clear. I haven’t run into any weird issues so far, so it’s been a smooth experience.
HERNANDEZ
April 01, 2026
"Easy Remote That Just Makes Sense"
I’d seen a few people say the directv remote was straightforward, i agree. The buttons are laid out in a way that makes sense, and I was able to find my shows without having to mess around or figure out a bunch of confusing menus
norma-Stockton
March 30, 2026
"Plenty to Watch Without the Hassle"
I’ve been using DIRECTV mostly for the on-demand options, and it’s been a really solid experience. There’s a ton to choose from, including movies, shows, older seasons, and stuff for the kids. I usually don’t have to scroll forever to find something, which is nice because that whole endless-search thing feels avoidable here. Newer episodes seem to show up quickly too. No major complaints from me, it does what I need and makes it easy to find something to watch.
thomas1980
March 26, 2026
"I mainly got DIRECTV for sports package…"
I mainly got directv for sports package, it’s been worth it for me. I can watch football, basketball, and bunch of out-of-market games without having to jump between different apps all the time. The price feels fair with how much I actually use it, and setup was easy too. Overall, I’m happy with it.
armando1996
March 24, 2026
"Honestly, I’m Way Too Happy With This DVR"
I use the DVR on DIRECTV constantly, like probably more than I should, and it has been ridiculously easy. It just records my shows without me having to babysit it, which feels like a tiny miracle every time. Playback has been smooth, and being able to pause and rewind live TV is dangerous because now I expect the entire universe to work that way. No major issues so far, so yeah, I’m happy with it.
Robert-land
March 10, 2026
"Surprisingly helpful tech support"
I usually can’t stand dealing with tech support, and I expected this to be a waste of time, but the guy actually fixed my signal issue quickly. I’m still kind of annoyed it happened in the first place, but I have to admit the help was better than I expected.
AntonTurner
February 27, 2026
"Surprisingly Reliable, Which Feels Almost Suspicious"
I’ve had directv for a while now, the signal has been way more reliable than I thought it would be. I fully expected one gust of wind or a dramatic rain cloud to knock it out, because naturally that’s how these things usually go, right? But nope, it mostly just keeps working. During heavy rain or windy days, I’ve rarely had any weird cutting out. Maybe once during a long storm it got a little spotty, but it came back quickly. For everyday TV, sports, and news, it does exactly what I need it to do. Shocking, I know, a service that actually works the way it’s supposed to. Overall, I’m happy with it.
hello_etta201
February 20, 2026
"Pretty much what I expected, in a good way"
I went with DIRECTV mainly because the price seemed reasonable compared to what I thought I’d end up paying somewhere else. I was expecting at least a few surprise fees to pop up, but everything was laid out clearly before I signed up. My first bill was really close to what I had in mind, which was a relief. So far, it feels fair and not like they’re sneaking in a bunch of random extras
Leo_phifer77
February 17, 2026
"Internet and TV Bundle Works Well"
I’ve been using the internet and TV bundle for a bit now, it works well. The internet has been steady, and the TV service does what I need it to do, no major complaints so far, which is always nice. Setup was simple enough too, so that was a bonus...
robert-Hong
February 15, 2026
"Quick and Easy Setup"
Activation was smooth. I expected it to take longer, but it was done fast and the channels started working right away. No real issues so far, so I’m happy with it.
RoseHammonds
February 10, 2026
"Worth Checking Out"
I ended up saving some money here, which was a nice surprise. Reading between the lines, it feels like it’s worth taking a look before buying somewhere else, especially if you’re trying to keep costs down.
henry_Jenkins00
January 30, 2026
"DIRECTV’s website is always a hassle"
Trying to manage my account on directv was annoying. The pages felt slow, the billing info was buried like it always is with these sites, and I had to log in twice for no clear reason. It’s not the absolute worst thing ever, but it definitely wasn’t a good experience.
kirsten_Lyons78
January 25, 2026
"When the weather gets really bad, we do..."
When the weather gets really bad, we do lose service sometimes, which can be frustrating. But directv usually comes back on quicker than I think it will, if that makes sense. The picture looks good most of the time, and the one time I had to call support, they were fine. It’s not perfect, but I’m still happy with it overall

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DIRECTV Q&A

What made you choose directv over similar businesses?

SylviaDaniels
March 22, 2020

“I saw a ad on a mailing paper for some really decent pricing but it was all a scam you do not get the pricing that were on the paper”

How easy is it to get a hold of customer service at directv?

Lawrence
March 22, 2020

“Almost impossible I was on the phone and on hold and hung up on for over 8 hours yesterday trying to get ahold of customer service.”

Is directv a scam or a legit company?

redtiger742
March 22, 2020

“BEWARE of DirecTV or AT&T they are a total SCAM! BEWARE of DirecTV or AT&T whoever they are they are a total SCAM! I was told several different things many different times on a 3-hour phone call with them. They tried to scam me after my order was placed and confirmed they told me I owed a total of $19.95 for installation fees for TV home phone and internet after my order was completely placed and I got a account number and a confirmation number he said he needed to go back and set up my Internet and home phone and said I had to pay a extra $100 to get those installed and that would be charged to my debit card Monday after the installation and I said ABSOLUTELY not! Cancel this whole order I'm not going to give my business to a company that is IMMEDIATELY trying to SCAM me. He then went on to tell me he could not cancel my order because the cancellation department is in quarantine but all of the other departments were up and running except for the cancellation department and they were going to charge my card the extra $100 without my consent. And after installation they had to charge my card another $257.08 for 6 months in advance services. This company is a total SCAM DO NOT GIVE THEM YOUR CREDIT CARD NUMBER! I then had to call and cancel my credit card to avoid all these illegal charges they were just going to help theirselves to with my account number. This was a horrible experience and they were going to wipe out my whole bank account without me even knowing so be very careful!”

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